Terms & Conditions
Last Updated: February 2025
1. Introduction:
Welcome to Otter Creek Marina & Boat Transport (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website, services, and any communications with us. By accessing or using our website or services, you agree to comply with these Terms.
2. Services Provided:
Otter Creek Marina & Boat Transport offers a range of marina and boat transport services. Specific details, terms, and conditions for each service are outlined in the individual agreements signed directly with our customers.
For more information about our services, please contact us at otter@ottercreekmarina.com or 443-995-7270.
3. Booking & Payments:
Booking and payment terms for marina slips, boat transport, storage, and other services are outlined in individual contracts with Otter Creek Marina & Boat Transport. Terms, deposit requirements, and payment schedules may vary depending on the service provided.
For specific details regarding bookings and payments, please refer to your service agreement or contact us at otter@ottercreekmarina.com or 443-995-7270.
4. Refunds & Cancellation Policy:
Cancellation and refund policies for marina services, boat transport, and storage are outlined in your individual contract with Otter Creek Marina & Boat Transport. Terms may vary depending on the service provided.
For specific details regarding cancellations, refunds, and applicable fees, please refer to your service agreement or contact us at otter@ottercreekmarina.com or by calling 443-995-7270.
5. SMS Communications & Consent:
By providing your phone number, you consent to receive text messages from Otter Creek Marina & Boat Transport regarding your inquiries, bookings, and updates.
- Message frequency may vary.
- Message and data rates may apply.
- To stop receiving messages, reply STOP. No further messages will be sent.
- For assistance, reply HELP or contact us at otter@ottercreekmarina.com or 443-995-7270.
6. Liability & Disclaimers:
The terms of liability and service disclaimers for marina slips, boat transport, storage, and other services are outlined in the specific contracts signed directly with Otter Creek Marina & Boat Transport.
By using our services, you acknowledge that risks may be associated with boating, transport, and storage, and you agree to the terms specified in your individual agreement.
For specific details, please refer to your service contract or contact us at otter@ottercreekmarina.com or 443-995-7270.
7. Code of Conduct:
All customers, guests, and visitors of Otter Creek Marina & Boat Transport are expected to follow the rules and guidelines outlined in their individual service agreements and posted marina policies.
Respect for fellow boaters, marina staff, and adherence to all safety and environmental regulations are required. Failure to comply may result in termination of services as outlined in your specific contract.
For more information, please refer to your service agreement or contact us at otter@ottercreekmarina.com or 443-995-7270.
8. Privacy Policy:
Use of our services is also governed by our Privacy Policy, which details how we collect and use personal information.
9. Changes To These Terms:
We may update these Terms from time to time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated Terms.
10. Contact Us:
If you have any questions about these Terms, please contact us:
📧 Email: otter@ottercreekmarina.com
📞 Phone: 443-995-7270
